Exception case · EXC-26-27-00060 · multi-line
RANE Chennai · INV-RA/26-27/00471 — 4 line issues on a single invoice
Raised 22 May 2026 · 14:08 by Vikram J. on receipt of GRN-…00282
Partially resolved
Auto-derived · 1 reconciled · 1 awaiting SAP · 1 verification failed · 1 approved
2d open
Invoice payment on hold
INV-RA/26-27/00471 (₹1,18,900) cannot be released — 1 blocking line (wrong-item return + replacement pending). Two non-blocking lines (price variance + short receipt) don't block payment.
Why →
Open lines
3
of 4 · 1 closed (CN settled)
Financial impact
30,500
across 4 issues · short + excess + wrong + price
Payment hold
19,200
1 blocking line · wrong-item return
Owner
Priya R.
CSM · coordinating with Logistics + Finance
Source documents
Purchase Order
Open
PO-20260513-00158
Approved
Goods Receipt
Open
GRN-26-27-00282
Completed with exception
Supplier Invoice
Open
INV-RA/26-27/00471
3-way match failed
SAP linkage live
PROD client 400
- Vendor
- 0001000482 RANE Chennai
- PO doc
- 4500218933
- GR / Material
- 5004217180
- Invoice doc
- 5105200015
- Plant
- 1042 Nashik
- Storage loc
- SL01 Main store
- Doc status
- Posted · unblocked for receipts
- Company code
- RA10
Last synced
24 May · 09:42 IST
in sync
Exception lines 4
click a line to open its resolution drawer
Line
Product
Issue · severity
Variance
Qty (E / R / I)
Resolution
Owner
L-01
Brake pad set — front
RT-BP-FRT-2417
Short received
Warning
−20
₹4,800 short
Exp120
Recv100
Inv100
Revised invoice expected
Awaiting SAP
MIROnot yet posted
PR
Priya R.
CSM
L-02
Tie rod end — LH
RT-TR-LH-902
Excess billed
Blocking
+14 over
₹3,500 over-billed
Exp96
Recv96
Inv110
PR
Priya R.
CSM
L-03
Steering knuckle — RH
RT-SK-RH-5210 (sent: RT-SK-LH-5211)
Wrong item
Blocking
24 units
₹19,200 to return
Exp24
Recv24 ✗
Inv24
RK
Ravi K.
Rane Logistics
L-04
Stabilizer link kit
RT-SL-1180
Price variance
Warning
+₹50/u
₹3,000 over · 60 × ₹50
PO ₹190
Recv ₹—
Inv ₹240
Accept variance · FB60
Approved
FB60mark for SAP
FN
Finance
Rajesh Patel
1 reconciled · 1 awaiting SAP · 1 verification failed · 1 approved
Return chain L-03
Wrong item — return to vendor & replacement
Line 3 · Steering knuckle RH · 24 units · vendor 0001000482
Step 4 of 6 · MIGO posted
Inspection
QA32
qty mismatch · 20 of 24
in progress
Credit memo
MIRO
pending
Closed
reconciled
—
Inspection blocked: QA32 counted 20 of 24 returned units — 4 units unaccounted. Resolve the count mismatch before the credit memo (MIRO) can be raised.
SLA · 12h to inspection close
Case activity
Exception case opened
Vikram J. raised on 3-way match of GRN-…00282 vs PO-…00158 vs INV-…00471 · auto-detected 4 line issues · routed to CSM
22 May · 14:08
Line 2 · Credit memo posted in SAP MIRO
Priya R. captured SAP doc 5105200017 against vendor 0001000482 · ₹3,500 against PO 4500218933 · verification passed (qty, vendor, material, amount all match) · reconciled by Rajesh Patel.
23 May · 16:42 → 17:08
Line 3 · SAP verification failed MIGO
Ravi K. captured return material doc 5004217234 · verification check found 2 mismatches (qty: expected 24 vs posted 20 · value: expected ₹19,200 vs posted ₹16,000). Awaiting correction or manual override.
23 May · 11:14
Line 4 · Approved by Finance FB60
Price variance ₹50/u → ₹3,000 over PO approved by Rajesh Patel under ±3% auto-accept policy. Line ready to be marked for SAP — FB60 vendor invoice posting required to advance.
23 May · 14:08
Line 1 · Awaiting SAP — MIRO credit memo not yet posted MIRO
Resolution approved 22 May 16:48. Rane Finance has not yet posted the credit memo in SAP. Auto-escalation in 24h if no SAP document captured.
22 May · 16:48
Case actions
Case-level
Status auto-derives from 4 lines · 1 reconciled · 3 pending SAP