Manufacturer view · Rane Logistics · cases routed to my desk
Exceptions
Exceptions raised by SS branches and routed to my team — wrong delivery, goods-not-received, returns, post-receipt damage. Trace, dispatch and pickup live here.
Disc no
Prio
Reason
Customer · branch
Carrier · route
Trace
SLA
Last contact
Next action
Freight ₹
EXC-26-27-000501 line
23 May · 15:48 · raised by Pravin K.
Open
P1
Wrong delivery
SS Pinnacle Auto Spares
Aurangabad · PAS-AU-05
GTL Logistics
Chennai → Aurangabad
LR-22-0531 · in transit
16h
8h left
2h ago
GTL Daund hub · phone
₹18,400
at risk
EXC-26-27-00047
23 May · 14:20 · raised by Vikram J.
P1
Invoice · no goods
SS Pinnacle Auto Spares
Surat · PAS-SU-06
Safexpress
Coimbatore → Surat
No LR · 4d
22h
26h left
1d ago
Safexpress hub · no response
₹42,600
at risk
EXC-26-27-00045
23 May · 11:14 · raised by HK
P2
Wrong delivery
SS Karnataka Distributors
Mysore · KD-MY-02
VRL Logistics
Chennai → Mysore
Replacement booked
21h
4d left
3h ago
VRL booking confirmed
₹22,740
replace value
EXC-26-27-00040
22 May · 15:54 · raised by Vikram J.
P2
Damaged
SS Pinnacle Auto Spares
Pune · PAS-PU-03
GTL Logistics
Chennai → Pune
Pickup awaiting
1d · 6h
6h left
22h ago
GTL CSE · awaiting slot
₹18,420
return value
EXC-26-27-00043
23 May · 12:18 · raised by Sunil R.
P2
Excess receipt
SS Western Auto Mart
Mumbai Andheri · WAM-MU-01
TCI Express
Coimbatore → Mumbai
Pickup 26 May
18h
54h left
4h ago
TCI · slot booked
₹2,880
return value
EXC-26-27-000412/4 open
23 May · 09:42 · raised by Manish T.
P2
Shortage · partial?
SS Bharat Trading
Vadodara · BT-VD-04
Safexpress
Hyderabad → Vadodara
LR-22-0512 · 2nd leg
23h
4d left
5h ago
Safexpress · Surat transit hub
₹4,220
at risk
EXC-26-27-00037
21 May · 16:08 · raised by Ananya P.
P3
Wrong delivery
SS Karnataka Distributors
Bangalore · KD-BG-01
TCI Express
Chennai → Bangalore
Dispatch slot pending
2d · 5h
2d left
8h ago
Chennai plant dispatch
₹34,800
replace value
Σ
Open queue
8
across 4 customers · 4 carriers · 1 SLA breach close
1,55,660